Frequently Asked Questions

Our mission is to provide high quality frames (most of which we build on site) at competitive prices. We offer custom framing for oil paintings, photographs, fine art prints, mirrors, posters, etc. Our services include custom framing, custom matting, canvas stretching and repairs.

Ask us anything...we're here to educate, indulge and bring as much beauty and art into your life as possible!

Remember, the framing process begins before you visit our stores: After you receive or finish your artwork, protect it from being exposed to the elements and get it framed right away. With that in mind, we present the most common answers to FAQ's, including:

How much does it cost to custom frame artworks?

Pricing varies depending on the sizes, materials, and how challenging it is to frame the art. The best thing to do is bring in your art and we can work within your budget.

Can you replace cracked or damaged glass in my picture frame?

Of course! Call or email with a size for a quote or just bring it in.

Does my artwork need a mat?

Matting provides both an aesthetic and protective function. It helps bring out the colors or tones of your image and also helps draw your eye from the frame to the image. Mats also prevent the glass from coming into contact with your artwork. This provides an air space to prevent damage due to condensation behind the glass. For other design options, we use mat spacers and acrylic spacers to separate artwork from glass and acrylic.

What about glass?

For maximum longevity, it is extremely important to display your art under some type of glazing, either glass or Plexiglas/acrylic. Glazing protects the art from harmful UV wave lengths which tend to fade art more quickly. It also protects the art from fingerprints, smoke, cooking fumes and other contaminants. At WFG Gallery, we provide a variety of glass or acrylic based on your needs and budget. And ask us how to clean the specific glazing that you choose!

Do you stretch canvas?

Yes, please call or email for a quote.

Do you offer discounts?

On occasion we may offer discounts, however our prices are ultra competitive, and we do our best to work with any budget.

How do I hang my new frame? Do you do installation or provide hardware?

We provide wires or mirror hooks on the back of the frames depending on the different styles of frames and the weight of the piece. Upon request, we also provide picture hangers and custom instructions on how to hang your artwork. We are also happy to provide a quote for installation fees.

What's the turnaround time for framing?

Our usual turnaround is 10-15 days depending on the type of frame selected.

Is rush order available?

Yes, please call or email us to inquire about different costs and options.

Do you have pickup / delivery service?

Yes, please call or email us to inquire about different costs and options.

How do I care for wood frames?

We recommend using a soft, lint free cloth that is free of dyes or chemicals. Slightly dampen the cloth with water and do not use harsh or abrasive cleansers. We do not recommend any type of conditioner, or chemical to be placed on the frame. Simply dusting the surface and cleaning it with a damp cloth should help keep your frame looking good for its expected life. Remember that most of our frames are made from wood and other natural materials, which can be affected by age, exposure to sun, heating, cooling and humidity.

Can I send digital images of photos I want framed?

Yes, you can email us digital files and we can get them printed for you on archival photo paper for framing. Please call or email us to inquire about different costs and options.